Studio Policies

All class passes are non-refundable, non-transferable, and cannot be shared with another student. Five-class passes are valid for 6 months from the date of purchase.

Monthly memberships (Standard or Premium) require a 3-month minimum commitment. After that, you can cancel anytime through your Momence account:

• Log in to your Momence account
• Go to Profile → Memberships & Passes
• Find your active membership → Manage → Cancel Membership
• Confirm your cancellation — you'll receive an email confirmation

Your membership remains active until the end of your current billing cycle. Cancelling stops future auto-billing but does not refund payments already processed. Memberships cannot be cancelled before the 3-month minimum is reached.

Questions? Email us at info@radiance-yoga.net.

Cancel anytime through your Momence account:

• Log in to your Momence account
• Go to Profile → Memberships & Passes
• Find your OnDemand membership → Manage → Cancel Membership
• Confirm — you'll see the date your membership ends and receive an email confirmation

If you signed up for OnDemand prior to 2022, you may be on Vimeo. In that case, log in to your Vimeo account and cancel from your Purchases settings - simply select Radiance Yoga Online and click the “Unsubscribe” link in the renewal date. 

Cancelling stops future auto-billing, but it does not refund charges already processed. You’ll still have access to your membership benefits until the end of your paid period.

Monthly Memberships: You may suspend for up to two consecutive months within a 12-month period. Suspensions must begin on your billing date and apply to the full 30-day cycle — no mid-cycle or partial month suspensions. If you expect to be away for more than two months, we recommend cancelling and restarting on your return.

Annual Memberships: You may suspend for up to two consecutive months within each 12-month contract. Suspensions are processed in full 30-day increments. Your membership end date will be extended by the length of the suspension so your full 12 months of active membership are fulfilled.

To request a suspension, email us at info@radiance-yoga.net before your next billing date.

Online registration is required for all classes. 

If you do not register in advance, we cannot guarantee space in class.

We offer a 10% discount for military and seniors (65+) on class passes, memberships, boutique, and workshops. Cannot be combined with any other offer.

To apply the discount to passes or a membership, contact us at info@radiance-yoga.net. For boutique purchases, ask a staff member at the desk.

Please arrive early and be on your mat by class start time.

We hold reservations until class start time; after that if you’re not on your mat at the start of class, your spot will be immediately offered to a waitlisted student who is present and ready to practice.

Late arrivals will not be admitted once class has started if the class is at capacity, and will not be permitted after 10 minutes. If you arrive up to 10-minutes late, please wait for the front desk to quietly let you in.

If your desired class is booked online, you can use our online reservation system to join an online waitlist. When a spot becomes available, you’ll be reserved automatically and notified via email.

We recommend bringing your own mat. A limited number of rental mats are available for $5. Blocks and straps are provided at no charge.

Radiance Yoga accepts credit, debit card  and check payments only. We do not accept cash.

Radiance Yoga aligns inclement weather decisions with federal government operating status. If the federal government is closed or operating on a delayed opening, morning classes will be cancelled. If you’re signed up for a class, you’ll receive an email update, and cancellations will also be reflected on the schedule. If you’re unsure, please check the schedule page for the most up-to-date information. Any classes cancelled due to weather will be automatically credited back to your account. Please always prioritize your safety.

Please be mindful of any symptoms. If you are feeling sick or ill with something transmissible, please stay home and take advantage of our LiveStream or OnDemand offerings instead of coming to the studio. We appreciate your consideration for fellow students and teachers.

These Terms & Conditions of Use (this “Agreement“) apply to: (1) all of the products, services and websites offered by Radiance Yoga, including, but not limited to, in-studio classes and in-studio-workshops (2) the website, mobile, tablet, internet television, or other digital or electronic versions of the Radiance Yoga video streaming platform; (3) any Radiance Yoga software; and (4) any applications created by Radiance Yoga whether available through a social networking site or its subsidiaries or affiliated companies (collectively, the “Service“). Please note that the availability of any Radiance Yoga applications on a social networking site, mobile or tablet device, internet television or other technology platform does not indicate any relationship or affiliation between Radiance Yoga and such social networking site, mobile or tablet device, or internet television or other technology platform.

1. I am willingly participating in yoga classes, health programs, workshops, other exercise and healing arts activities (collectively, the “Activities”) offered by Radiance Yoga (“Radiance”) and/or its owners, instructors, teachers, workshop presenters, employees and independent contractors.

2. I am in proper physical condition to participate in the Activities and I recognize that yoga requires physical exertion, which may be strenuous and may cause physical injury. I am fully aware of the risks and hazards involved. I understand my physical limitations and am sufficiently self-aware to stop physical activity before I become ill or injured. I understand that it is my continuing responsibility to inform Radiance of any previous medical conditions, injuries or surgeries prior to my first class and any future changes to my medical condition.

3. In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of entering or being on the premises or as a result of participating in the Activities at the Studio. 

5. In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claims” (as defined below) I may have against Radiance, its owners, members, employees, and/or its instructors, teachers, employees, volunteer staff, and/or independent contractors and the landlord of Radiance (each, a “Released Party”) for any Claim that I may sustain arising out of or related to my participation in the Activities at Radiance, provided such Claim does not arise from the gross negligence or willful misconduct of any Released Party. I agree to indemnify and hold harmless each Released Party from any loss or liability incurred in defending any Claim made against Radiance, me or anyone making a Claim on my behalf. “Claims” include but are not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that I may suffer, my children may suffer or that my unborn child may suffer (including any legal fees or expenses) in connection with participation in any of the Activities.

6. I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue any Released Party for any Claim arising out of or related to my participation in the Activities at Radiance.

7. I hereby acknowledge and understand my participation includes the possible exposure to and illness from contagious or infectious diseases, such as the Flu or COVID-19”. I understand that the Radiance cannot guarantee that I will not become infected with a contagious or infectious disease and that attending in-person group classes may increase my risk of contracting such disease or illness. Further, I will not participate in in-person classes if I am sick or if I have knowingly been exposed to someone with symptoms of an infectious or contagious disease.

8. I hereby understand that Radiance may occasionally photograph or video classes or events occurring at its studio and grant the producers and their representatives the right to reproduce, use, exhibit, display, broadcast, distribute, and create derivative works of these images and recordings in any media now known or later developed. I acknowledge that Radiance owns all rights to the images and recordings and that Radiance may use my image as it may appear in the same. There will be a notice posted at the front desk if filming or photography is scheduled, and the teacher will announce and introduce the photographer prior to the class starting. 

9. A video surveillance system has been installed for the purposes of security for the premises.

Radiance also uses videography for classes labeled “LiveStream” or “Radiance Replay” LiveStream and replay classes feature the instructor’s audio only with full visibility of the instructor and, on occasion, partial visibility of students located to the instructor’s side. Please note that all LiveStream and Replay Classes are permanently deleted within 30 days of filming.

10. I understand that I have no claims against Radiance by reason of their refusal to allow me to participate in the programs.

11. All tuition and registration fees are non-refundable, non-transferable and cannot be extended.

12. I also agree that Radiance, its owners, members, employees, and/or its instructors, teachers, employees, volunteer staff, and/or independent contractors and the landlord of the Radiance studio is in no way responsible for the safekeeping of my personal belongings while I attend class or if I leave items in studio upon leaving the premises. Items left in studio will be placed in the Radiance Lost & Found basket, which I understand is a public basket. I further understand items are not to be considered 'bailment' under any circumstances or terms.

13. Radiance sells goods and services, and expects payment for those goods and services before or when they are delivered and performed, including payment on the first day of any monthly service 

period, or on any other date on which payments are due. Any fees or other charges due to late payment or non-payment are liquidated damages intended to be a reasonable advance estimate of our costs resulting from late payments and non-payments. We reserve the right to take full legal action against any outstanding account balance to recover all losses.

14. Radiance Yoga is committed to protecting your personal data. Please visit the FAQs page of our website to see how we collect, use, disclose, and protect your information.

15. This agreement shall be construed in accordance with, and governed by, the laws of the State of Virginia. I acknowledge that I have carefully read this release and waiver of liability and fully understand its contents. I voluntarily and knowingly agree to the terms and conditions stated herein. I am aware that by signing this release and waiver of liability, I am giving up substantial rights, including my right to sue and certain legal rights my heirs, next of kin, executors, administrators and assigns may have against any Released Party.

Radiance Yoga is committed to protecting your personal data. The bullets below explain how we collect, use, disclose, and protect your information.

How We Use Your Information: Radiance Yoga will use your personal details and information to provide you with our services and facilities, to administer and maintain our membership records, to process your application and payments, and to send you updates about reservations and your account. We may keep your information for a reasonable period for these purposes.

Legal Basis for Processing: We process your personal data based on your consent, our contractual obligations, legal obligations, and our legitimate interests in providing you with the best possible service.

Data Sharing: We may share your information with our service providers to provide you with Radiance services and with other third parties to comply with our legal or regulatory obligations, for the prevention of fraud or other crimes, and in the case of medical emergencies.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Data Security: We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data.

Your Rights: You have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and request data portability. If your personal details change or you change your mind about how you wish to be contacted, please let us know by contacting info@radiance-yoga.net.

Cookies and Tracking: Our website uses cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy on our website.

Privacy Policy Updates: We may update our privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other appropriate means.